INSTALLATION & START-UP - Quality Water Treatment softener tank. 2. Once you've hit the top of the salt bridge, take a rubber hammer or the end of a wooden broom handle and carefully break away more of the salt. Here are a few reasons your salt-free water softener salt might not be going down, even though you're using it regularly. Set the water softener in the bypass position. Each day will need approximately 5 ounces. If the valve motor runs but the rotor valve doesn't move, then a damaged rotor valve can prevent water from flowing into the salt tank to make brine and use salt. The pipe on the left should go to the hot water heater. Turn the water to your softener back on. .more 885. Let us see if your safety float controls your water level in your brine tank. A Hague Watermax/Waterboss water softener can provide you with softened water for many years with minimal maintenance. When your water softening system develops a problem, you need to rely on a company that can respond quickly and has the necessary skills and experience to identify the issue and ensure that your water softener is repaired and back to operating at peak efficiency. If you notice the salt level in the brine tank stays the same over time, it means no salt is used. This is the water flow screen. From the front of the softener, the hard water comes into the unit on the right side and the soft water out on the left. Do. If the salt bridge is difficult to break up, pour 1 gallon of warm (not hot) water into the tank to help dissolve the bridge. Tamped it. Well, it might look the same, both are salt, both got the same chemical formula but it is the size that matters the most here.The table salt is made with much smaller crystals to easily get mixed in the food. A properly sized water softener should only need the water level in its brine tank to be about to of the way up the brine tank. Turn off all the water in your home (faucets, sprinklers, laundry, dishwasher). It could also be caused by excessively filling the tank with salt. If your water softener is operating but not softening your water, you most likely have one of the following issues: Water softener settings are off Salt bridges or salt mushing Too much water in the brine tank Dirty resin bed Water softener is old and needs to be replaced The reason for this is salt bridging. This makes for a useless system unless you identify and fix the problem. Put down 5 bags of paver base, with more of it being on the right side to account for slope. What if there is no salt bridge, and still the salt is not being used by the softener, or the level is not going down. This is perfectly normal and doesn't reduce the effectiveness of your water softener. This means that if you fill the brine tank with salt, you will not be able to see how high the water level is because the water level is beneath the salt level. But just like any mechanical device, it may not work properly forever. The salt not going down could be due to many different reasons. The Softening Resin Will Be Saturated and Exhaust Shortly 3. Becoming concerned, I began the process of scooping out all the pellets. If your Hague Watermax/Waterboss is not using salt, it will not be able to regenerate its water softener resin which means you will end up with hard water. Hi. I have a Harvey Arc water softener which takes blocks of salt and I have noticed over the past week that salt has remained the same and not gone down. Basingstoke Softeners have over thirty years . Some might go with the idea of using table salt if you don't have water softener salt, but experts recommend otherwise. Water Softener clogged with salt. Call us now on: 01256 703 346. Diamond Crystal Bright & Soft. All softeners can use Potassium Chloride in place of salt. I checked the - Answered by a verified Plumber. 2 ) Salt may be Bridged ( become solid ) above water that is at the bottom of the salt tank. The most common size of water softener holds 1 cubic foot of water softening resin in its tank. 1 ) Valve is not regenerating due to a problem with Timer Motor or a bad gear in the timer assembly ( common in Autotrol Timer Assemblies ). A water softener from the CalSoft range guarantees:-. Install the first drain line at the system's control valve, allowing backwash water to be drained out when the water softener regenerates. #1. The Diamond Crystal Bright & Soft takes second place after the Morton Clean & Protect for the best high-purity water softener salt. Your Plumbing System May Fail Together with Your Water Fixtures and Appliances in No Time 5 Alarming Signs that Water Softener's Salt Run Low The most common failures occur in the control valve, but when they do, low salt use is rarely the only problem you'll detect. Also, occasionally the water will be yellow for a bit or the toilet will sound more aggressive after a flush. Remove all of the loose salt from the top of the pile and place it in a large bucket. Used chisel and hammer to cut last block to size. . Which model do you have? If the location is too quiet, the standard water softener won't use as much salt (sodium chloride), and it will take longer for the . How to Troubleshoot Your Water Softener that Does Not Use Salt in 5 Easy Steps. That solution is equal to adding water until the salt is not excessive, and hoping the unit does not overflow. I have a bypass valve to use when watering the garden . Had a water softener installed about two months ago and it doesn't appear as if the salt has gone down at all. The next day after. Fetch Content Country. 4. That means, your water softener is not using salt, in other words, you are not getting filtered water. I have a parts breakdown of the 3000 model if needed. Using a long-handled tool, such as a broom or mop, tap the salt bridge with the handle until you break the crust. The most likely cause of not drawing brine is the venturi. Push the softener valve screw down firmly using a Phillips screwdriver. Consequences of Using a Water Softener Without Salt 1. Scoop out the loose salt pellets from the top of the tank using a plastic container. Replace the rotor valve if it's damaged. Install the second drain line to the brine tank, and lead this to the same drain that you're using for the water softener. This means that a standard-sized 40-pound bag of water softening salt should be enough for 5 to 6 regenerations. This is located under the gray dome on the right side of the valve. Limescale has also starting to appear around the taps and sink so it looks like it's stopped working. Without brine, the resin bed is not recharged and hard water will result. 1) Is the water softener plugged in? One month and seems water doesn't feel like it did. The problem is with the salt bridge. If water is visible above the softener salt in the tank, or if there is not any salt in the tank, add enough softener salt until it is above the level of water. Common Reasons For Water Softener Salt Not Going Down Salt Bridge or Buildup A salt bridge is a clump of undissolved salt that collects above the surface of the water in the brine tank. Water softener is on but salt level not going down. Water softener is on but salt level not going down. Most likely this is caused by a hard salt crust, also called "salt bridge", that has formed in the bottom of the tank. Don't overfill your salt tank: If your water softener isn't using salt, and there's no salt bridge, mushing, or other run-of-the-mill problem, a component may have failed. If it clogs and stops working, no brine solution will get pulled through it. Return the bypass to the working position and manually adjust the water softener to regenerate when the salt has had time to absorb the salt. The Brine Tank Could Overflow 4. The Unit Is Plumbed Incorrectly. I didn't fill it to the brim only about half way. Hard water coming out of your faucet is usually the first sign of a salt bridge problem. If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. When the salt bridges, an empty space forms between the water and the salt. To efficiently regenerate 1 cubic foot of resin, a properly working water softener needs to use 6 to 8 pounds of salt. Water Softener Salt not going down. Then salt will not dissolve in the water to make brine. The softener has to draw brine (salt water) in order to provide soft water. Consequently, the water softener will not use the salt. The average amount that a water softener will use is between 20 and 80 pounds of salt every month. Allow four to six hours for the hot water to absorb the salt. You will also be hearing about five clicks as you turn the valve screw. Turn off the by-pass lever on the water softener. Tips for prevention of salt bridge. Notably, there are different types and styles of nozzle venturi, and you need to know yours. 3. There is a great way you can check for a salt bridge to be sure: Take a long wooden stick . This is usually caused by high humidity, temperature changes in the area of the water softener, or the wrong kind of salt. Bridging usually results from humidity in the tank. Let it sit for about 4 hours. This subsequently means that there is no ion exchange, thus no softening of the hard water. The pipe . And how severe is the problem? All CalSoft Water Softeners are built and wet-tested to exacting design standards and our advanced water softening system reduces the amount of salt and water used during each regeneration cycle. Slowly turn the valve clockwise until the actuator's indicator reaches the "BRINE" position. One possibility is that the salt setting on your low water pressure isn't high enough. Water Softener Is Not using Salt. Water Softener Is Not Using Salt. . I quickly realized they were all hardened together. If it is not the first time the salt bridge build in the brine tank, maybe you are . Your system will only use this line as an overflow drain. The reason for this is because the salt bridge will prevent the new salt from falling to the bottom, so the water will not get softened before coming out of the tap. We recommend buying salt for your water softener that is very clean; around the 99.5% salt content and up. Iron In Water and Control Valve 2. To scope it, you can use a plastic cup, small bowl, or garden shovel. The salt not going down could be due to many different reasons. Contractor's Assistant: How long has this been going on? Follow the instructions in your water softener instruction manual for regenerating your softener. Hold Program/Select until '000' appears on the screen, then let go. Just like its Morton competitor, this Diamond Crystal salt product contains 99.8% pure salt and costs about $6.20 for a 40-pound bag. So I used a crowbar to break them up a bit and continued removing the salt pellets/chunks. Turn off the water to the water softener, either at the incoming faucet or by using the bypass valve. Lift off the top of the WaterBoss 900 unit to expose the controller pad and check the softener salt level in the tank. If your system came with gravel, add the gravel first, then the resin. 151,322 views Feb 23, 2019 Check the most obvious first! The nozzle venturi is a component in the water softener that pulls brine solution from the brine tank. Water softener salt not going down Sometimes you notice that the level of the water softener is stagnant. When the salt doesn't drop down, the water softener will not get the brine that it needs to remove the hardness that has built-up on its water softening resin. 9 Jun 2022. There should be a sticker on the unit that tells the model. London. Open the soft water faucet to remove water pressure. It does not go down, and you wonder what is happening. Salt not going down in a water softener is often due to a salt bridge, the water softener is bypassed, a clogged brine injector, a blocked drain line, the system is not metering your water, or the water softener not regenerating due to a broken part inside of the valve. and salt tank AKA Brine Tank (this is to keep the resin from going down the tube.) Once the salt is below the water level, you can stop adding water. Started first row, making sure the blocks were level left-to-right and front-to-back and also checked level every couple blocks total. Potassium Chloride tends to melt when it gets wet, sometimes forming a "bridge" inside the salt tank. If the numbers are counting, water is flowing somewhere in your home. The safety float does not dictate the water level in your brine tank. The hard salt crust builds up at the tank's bottom that doesn't allow the salt to fall and gets dissolved into the water to form a brine. 1 ) Valve is not regenerating due to a problem with Timer Motor or a bad gear in the timer assembly ( common in Autotrol Timer Assemblies ). Remove the top of the brine well and fill it again with hot water. The water softener won't use salt if the valve motor won't move to supply water to the salt tank to make brine. Upvote So for a few months I noticed the salt level in my water softener was not going down. The water may fill too high if the assembly is broken or damaged. It's more likely that the salt is going down unevenly from block to block - one is sometimes faster than another. Symptoms such as Signs of hard water Brown water Frequent regeneration cycles 2 ) Salt may be Bridged ( become solid ) above water that is at the bottom of the salt tank. After that, wait 24 hours and browse with a brine handle to see if there . If you do think they might have stuck or crystallised, either push down or remove the block. The bridge prevents salt from falling down and dissolving in the water to form brine. Ease of use Long-lasting, reliable performance Maximum energy efficiency. Fortunately, there are a few things that you can do to help prevent a salt bridge from forming.